This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
We are END2END TECHNOLOGIES LIMITED. Our address is NO.2B Montgomery
Road, Yaba, Lagos State. You can contact us by post at the above
address, by email at operations@end2endpay.com.
The contact details of our Data Protection Officer are: Adenike
Oyebamiji - legal@end2endpay.com
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better. Some of the cookies we use are strictly necessary for our website to function, and we do not ask for your consent to place these on your computer. These cookies are shown below.
When you submit an enquiry via our website, we ask you for your name, contact telephone number and email address and Company Details. We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale. Your enquiry is stored and processed for the onboarding requirements of new partners. We do not use the information you provide to make any automated decisions that might affect you, including profiling. We keep enquiry emails for three years, after which they are securely archived and kept for six years, when we delete them. CRM records are kept for three years after the last contact with you.
When you on-board on our website, we ask you for your name, address, contact telephone number, email address and business details. We also record your IP (Internet Protocol) address, which is the address of your computer on the Internet. We will use your information to verify your details as part of KYC requirements. We will also send you a receipt via email and we may use your telephone number to contact you regarding your use of our platform. We require this information in order to process your payment, deliver our services and fulfil our contract with you. We record your IP address in order to show that the correct tax was applied to the sale, which we are required to do by law. Your information is stored on our website and on our cloud server, both of which are based within the Nigerian Union. We do not use the information you provide to make any automated decisions that might affect you, including profiling. We keep your order information for a period of 6 years, as required by our retention policy.
When you sign up as a Merchant on our website, we ask for your Business Name, BVN, Nationality, Identification Image, RC Number, TIN, Utility Bill, and Corporate Documents. We use this information to complete the onboarding process including providing you with any requested information about our products and services. We may also email you several times after you have signed up in order to tell you about our business requirements and practices. You will be required to accept the Terms and Conditions on this website as this forms a contractual relationship between END2END TECHNOLOGIES and you the Merchant. We require this information as part of our responsibility to conduct Know Your Customer (KYC) and due diligence, deliver your products or services and fulfil our contract with you. We record your IP address in order to show that the correct withholding tax was applied in the contract, which we are required to do by law. Your information is stored on our website and on our cloud server, both of which are based within the Nigerian Union. We do not use the information you provide to make any automated decisions that might affect you, including profiling. We keep your order information for a period of 6 years, as required by our retention policy.
When you sign up as a Customer on our website, we ask for your Name, Phone Number, Email, Identification Image. We use this information to complete the onboarding process including providing you with any requested information about our products and services. We may also email you several times after you have signed up in order to tell you about our business requirements and practices. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required. You will be required to accept the Terms and Conditions on this website as this forms a contractual relationship between END2END TECHNOLOGIES and you the Customer. We require this information as part of our responsibility to conduct Know Your Customer (KYC) and due diligence, deliver your products or services and fulfil our contract with you. We record your IP address in order to show that the correct tax was applied in the sale, which we are required to do by law. Your information is stored on our website and on our cloud server, both of which are based within the Nigerian Union. We do not use the information you provide to make any automated decisions that might affect you, including profiling. We keep your order information for a period of 6 years, as required by our retention policy.
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time. If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider. If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased. You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully. Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling. To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.
As a user in relation to your Personal Information, you have the following rights:If you wish to exercise any of the rights set above, please contact us using the contact information provided in the Contact Us segment below. Where we are unsure of your identity, we might ask you for proof of your identity for security reasons before dealing your request.
If you have a complaint about our use of your information, we would
prefer you to contact us directly in the first instance so that we can
address your complaint. However, you can also contact the Nigeria Data
Protection Bureau via their website at www.ndpb.gov.ng or write to
them at:
Nigerian Data Protection Bureau
No. 5, Donau Crescent, off Amazon Street, Maitama, Abuja, Nigeria
We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we have not previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent. We will update the version number and date of this document each time it is changed.
The security of your Personal Information is important to End2EndPay. We are committed to protecting the information we collect. We maintain administrative, technical and physical controls designed to protect the Personal Information you provide, or we collect against loss or theft, as well as against any unauthorized access, risk of loss, disclosure, copying, misuse or modification. Other security measures include but not limited to secure servers, firewall, data encryption and granting access only to employees in order to fulfil their job responsibilities. Where you use a password for any of your Accounts, please ensure you do not share this with anyone, and the password is kept confidential at all times. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of your Personal Information is protected and maintained. Transmitting information online is not entirely secure. As such, we cannot guarantee that all information provided online is secure. We would take all reasonable steps to ensure that your Personal Information is secured and well protected. We will only retain personal information on our servers for as long as is reasonably necessary as long as we are providing Services to you. Where you close your Account, your information is stored on our servers to the extent necessary to comply with regulatory obligations and for the purpose of fraud monitoring, detection and prevention. Where we retain your Personal Data, we do so in compliance with limitation periods under the applicable law.